- All charms are shipped via the USPS and come with free tracking.
- Shipping anywhere within Hawaii starts at $3.50 and shipping to the states starts at $4.00. We will begin to accept international orders again hopefully by the end of 2021.
- We offer in-person pickup (PEARL CITY only) if you do not want to pay for shipping. Please contact us to arrange in-person pickup.
- We are not responsible for lost/stolen/damaged mail, however, we offer shipping insurance for your package if interested. Please contact us at firstname.lastname@example.org before placing your order so we may discuss in detail how to handle your needs.
- If ordering multiple charms, they can be combined and mailed in 1 order. All shipping overages will be refunded to the customer.
RETURNS & REFUNDS:
- We do not offer returns/refunds. All custom charms are final sale.
- We accept exchanges, please contact us right away so we can address the situation and help you. :) See or return policy here for more information.