Shipping Info

GENERAL SHIPPING INFO:

• Orders are fulfilled and shipped out of Houston, TX.
• Orders are shipped via the USPS and come with free tracking.
• Orders are typically dropped off at the post office between Monday-Friday.
• Shipping starts at $5.50 to the mainland and $9 to Hawaii. Orders with a value of $100 qualify for free shipping.
• Please check out our Etsy page for international orders. 
• Once packages have been dropped off at the post office, they are out of our control. We are not responsible for lost/stolen/damaged mail, however, we offer shipping insurance for your package if interested. Email us before placing your order so we can discuss in detail how to handle your needs! If you have any questions or concerns regarding your package, please email us right away and we'll do our best to help!

RETURNS & REFUNDS:

• We offer returns/refunds within 14 days of purchase date. All custom charms are final sale.
• We accept exchanges, please contact us right away so we can address the situation and help you. :)  See our return policy here for more information.