Shipping Policy

Aloha! We are a small local business that values our clients and will do our best to make things right with our customers. Below is a list of our general shipping information. If you're unsatisfied with your order, please email: info@oahucharms.net with any concerns or question that you have regarding your order. We are happy to work things out with you to the best of our ability.

GENERAL SHIPPING INFO:

• Orders are fulfilled and shipped out of Houston, TX.
• Normal processing time of orders is 3-5 business days, not including shipping time. Processing time for custom orders may take between 2-3 weeks not including shipping time.
• Orders are shipped via the USPS and come with free tracking.
• Shipping starts at $4.00, orders with a value of $75 or more qualify for free shipping.
• We do not offer international shipping at this time.
• Once packages have been dropped off at the post office, they are out of our control. We are not responsible for lost/stolen/damaged mail, however, we offer shipping insurance for your package if interested. Email us before placing your order so we can discuss in detail how to handle your needs! If you have any questions or concerns regarding your package, please email us right away and we'll do our best to help!